Troubleshooting

Why is the app not loading properly?

If the app isn't loading, try restarting your device, ensuring a stable internet connection, or clearing the app cache. If issues persist, reinstall the app or contact support.

How do I fix connection issues?

For connection issues, check your Wi-Fi or mobile data connection. Try resetting your router or enabling/disabling airplane mode. Reconnect to the network and retry.

What should I do if the app freezes?

If the app freezes, try closing it and reopening it. If that doesn't work, force quit the app, clear the cache, and restart your device to resolve any performance issues.

Why are my settings not saving correctly?

If your settings aren't saving, ensure you have a stable internet connection. Try logging out and back in, and make sure the app or website is updated to the latest version.